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Corporate America is facing increasing employee challenges. Be aware
of the following trends and learn how to combat them!
Trend 1: Talent Wars
Employers are facing a fundamental change in their organizations -
baby boomers are reaching retirement age. This means 40% of today’s
top talent is preparing to yield their responsibilities to the next
generation. Consequently, companies will be vying for skilled and
talented employees to fill the gap. Recognition programs are often
used to recruit and retain talent. Employees need to know they will
be recognized for a job well done!
Trend 2: Job Satisfaction
Job satisfaction is at an all-time low. According to a 2007 job
satisfaction survey, less than 50% of American workers were
satisfied with their jobs. On-the-job satisfaction is directly
affected by the manager-employee relationship. Managers that use
recognition as a management tool have employees who find work to be
meaningful and enjoyable, creating satisfaction on the job.
Trend 3: Employee Turnover
Seventy
percent (70%) of employees feel no obligation to stay with their
current employer. Ninety percent (90%) of voluntary resignations are
due to feeling under-appreciated by managers. So, when it comes
right down to it, employees are loyal to managers, not
organizations!
Trend 4: Poor Job Performance
When
employees begin to disengage – or are no longer committed to their
work – the bottom line suffers. Disengaged employees are discontent,
negative, undermine the work of others and perform poorly. According
to The Gallup Organization, “There are 22 million disengaged
employees that cost the American economy up to $350 billion per year
in lost productivity, including absence, illness and other problems
that result when workers are unhappy at work.”
Completing the evaluation below will help you discover if your
organization could benefit from a strategic recognition program.
Circle your answer to each of the questions below. If you answer NO
to more than 2 of 5 questions in a category, a recognition program
can help you achieve your performance objectives.
Management
1. Do you have a program in place to retain your best employees?
Yes No
2. Are you working with management to increase employee
productivity? Yes No
3. Are you working with management to increase customer
satisfaction? Yes No
4. Are your employees committed to the corporate values and
goals? Yes No
5. Do your employees feel their managers appreciate their efforts?
Yes No
Total_____
Sales
1. Are you able to measure progress toward the corporate sales goal?
Yes No
2. Are your salespeople aware of the sales goals on a daily
basis? Yes No
3. Do you have a strategy to increase productivity among your
salespeople? Yes No
4. Is your sales force focused on competition and winning?
Yes No
5. Do you have a process to enforce corporate values and goals?
Yes No
Total_____
Marketing
1. Do you reward top customers and promote your brand?
Yes No
2. Do you reward top vendors?
Yes No
3. Are your customer satisfaction ratings on the rise?
Yes No
4. Is productivity increasing in your organization?
Yes No
5. Are innovation and creativity part of your corporate culture?
Yes No
Total_____
Human
Resources/Safety
1. Are the number of accidents and near-misses decreasing?
Yes No
2. Are your employees aware of safety in the midst of day-to-day
operations? Yes No
3. Do your employees take personal ownership of the safety in their
Yes No
department or workgroup?
4. Do your employees feel their managers appreciate their efforts?
Yes No
5. Do you have a structured program to reward or recognize
improvements? Yes No
Total_____
Contact Me Today to Learn More About the Benefits of a Recognition
Programs!
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Types of Employee Awards… |
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Cash
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Salary Increases
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Profit Sharing
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Stock Options
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Cash Bonuses
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Additional Paid Vacation
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Non-Cash
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Awards
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Trophies
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Valuable Gifts
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How Employees Value Awards… |
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Cash |
Non-Cash |
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·
Compensation
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Entitlement |
·
In Addition to Salary
·
Symbolic of Achievements |
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How Employees Use Awards… |
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Cash |
Non-Cash |
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·
Pay Bills
·
Buy Groceries
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Buy Merchandise |
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Symbolize Personal Achievement
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Creates an Emotion
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Bragging Rights
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Long-Term Memory |
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The Perceived Value… |
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Cash |
Non-Cash |
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Valued at Monetary Value
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Viewed as Income
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Taxable |
·
Hold Immeasurable Value
·
Employees Inflate Monetary Value
·
Organizations Spend |
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The Payoff… |
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Cash |
Non-Cash |
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Nothing to Show for Achievements
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Short-Term Memory
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Sacrifices Long-Term Impact |
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Long-Term Memory
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Trophy Effect
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Increased ROI
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Increased Performance |
The
Facts Say It All 
As a decision
maker in your organization, do not ignore these facts as you
consider recognition as a strategies management tool to achieve your
business objectives.
Companies with effective recognition programs experience:
·
50% Lower Turnover
·
38% More
Productivity
-
Engaged employees perform more efficiently
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Engaged employees are more loyal
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Engaged employees feel appreciated
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Engaged employees are easy to manage
·
56% Higher
Customer Satisfaction
·
27% More
Profitability
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Winning companies are financially stable
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More capital for the future
-
Winning companies return more
to their stakeholders
Gift cards may be convenient, flexible and provide broad appeal with
employees. However, gift cards have several limits. Below are the
top 5 reasons to replace gift cards with symbolic awards.
Reason #1: Gift Cards Are Not Personal
Gift cards do not recognize employees for their personal
achievements or express to employees their manager’s appreciation.
This leaves employees feeling unappreciated for their efforts.
Recognition programs should motivate and reinforce desired
behaviors. This occurs when employees receive an award that
represents their personal achievement.
Reason #2 Gift Cards Lack Emotion
Employees do not make the same emotional connection with gift
cards as they do with symbolic awards. Gift cards lack sincerity.
Recipients do not consider a gift card special; as a result,
employee performance suffers.
Reason #3 Gift Cards Provide No Memory
Gift Cards are not memorable symbols of accomplishment. The
reward is easily forgotten, leaving the recipient without a lasting
memory
Reason #4 Gift Cards Are Not Used
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10% of gift cards are not redeemed
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25% are re-gifted for someone else
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Employees sell gift cards for a discount on a secondary market
·
Employees cannot remember what they used them for
Reason #5 Gift Cards Provide Low ROI
Recognizing an employee for good work should always increase
employee performance and customer satisfaction, making the company
more profitable. Gift Cards are not personal, lack emotion, are
forgotten, and are not redeemed, making them a poor award option.
Replacing gift cards with symbolic recognition awards is personal,
emotional, memorable, and lasting, making awards the ideal choice to
increase profitability with a high return on investment (ROI).
Increase your ROI by replacing gift cards! |